At Containers Hub LLC, we want every customer to purchase with confidence. If you’re not completely satisfied with your trailer or eligible accessories, we offer a simple and transparent return process.
Return Eligibility
- Return requests must be submitted within 40 days of delivery.
- Products must be unused, undamaged, and in their original condition.
- Proof of purchase is required for all returns.
How to Request a Return
- Contact our customer support team with your order number.
- Explain the reason for your return request.
- If approved, we’ll provide return instructions.
Refund Process
- Refunds are processed after the returned product has been inspected.
- Approved refunds will be issued using the original payment method.
- Shipping charges and any applicable restocking fees may be deducted from the refund amount.
Non-Returnable Items
The following items cannot be returned:
- Custom-built or special-order trailers
- Personalized products or accessories
- Used, damaged, or modified trailers
- Products returned after the approved return period
Damaged or Defective Products
If your trailer arrives damaged or has a manufacturing defect, please contact our support team within 7 days of delivery. We’ll inspect the issue and arrange a repair, replacement, or refund where applicable.